Privacy Policy

Your Privacy Matters to Us

At MelloStore, we value your trust. Protecting your personal information is a top priority for us. Any information you share with us is kept strictly confidential and is used only for legitimate business purposes. We do not sell, rent, trade, or disclose your personal data to third parties for marketing or commercial gain.

Limited Access to Your Information

Within our organization, access to customer information is restricted to authorized personnel only, and strictly on a need-to-know basis. From time to time, we may analyze general customer or order trends to improve our services; however, such data is aggregated and does not include any personally identifiable information.

Information We Collect

To process and deliver your orders efficiently, we collect basic details such as:

  • First and Last Name
  • Shipping and Billing Address
  • City, State, Country, and Postal Code
  • Phone Number
  • Email Address

In addition, when you visit our website, certain non-personal technical information may be automatically collected, such as your IP address and browser details. This data helps us understand website traffic, improve user experience, and ensure smooth site functionality. This information does not personally identify you.

We ensure that no unauthorized individual or external entity has access to your data.

Updating Your Information

You may review and update your personal details at any time by logging into your account and using the Edit Profile option on our website.

Sharing of Information

We do not share your personal information with third parties except where necessary to fulfill your order. This may include sharing relevant details with:

  • Courier and logistics partners
  • Payment gateway and banking partners
  • Service providers involved in order processing

In certain circumstances, information may also be disclosed to legal or regulatory authorities if required by law, for fraud prevention, or to protect the rights, safety, and security of our customers, employees, and business.

Use of Information

Your email address is primarily used to:

  • Confirm and update you about your orders
  • Respond to customer service queries
  • Share important service-related communications

Occasionally, we may also send updates or newsletters, which you can opt out of anytime. All customer information is securely stored and used responsibly, and will only be disclosed if legally required or in the event of a dispute.